Effective Date: January 21, 2026

1. Introduction

Sidecar Concierge, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect your information, including communications via phone calls, email, and text/SMS messages.

2. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Phone number

• Email address

• Any information you submit through our website, phone calls, text messages, emails, or other communications

3. How We Collect Information & Consent (Opt-In)

You may provide consent to be contacted by us through one or more of the following methods:

• Submitting a contact form on our website

• Providing verbal consent

• Initiating contact with us by phone call, voicemail, email, or text message

By contacting us or providing your information through any of these methods, you are providing express consent for us to contact you by phone call, email, and/or text/SMS message in response to your inquiry or related communications.

Consent to receive communications is not a condition of purchase.

4. How We Use Your Information

We use your information to:

• Respond to inquiries and requests

• Provide customer service and support

• Communicate regarding our services

• Maintain internal records related to our communications

We only use your information for legitimate business purposes directly related to your interaction with us.

5. No Third-Party Sharing

We do not sell, rent, trade, or share your phone number, email address, or any personal data you provide with any third parties for marketing or any other purposes.

6. Communications Consent (Calls, Email, SMS)

By providing us with a phone call, voicemail, email, or text message—or by submitting your information through our website—you acknowledge and agree that you are consenting to receive communications from us via phone, email, and/or text/SMS.

Standard message and data rates may apply depending on your mobile carrier.

SMS Messaging Terms & Conditions

7. SMS Program Description

By providing your mobile phone number and opting in, you agree to receive SMS/text messages from Sidecar Concierge, LLC . Messages may include responses to inquiries, customer service communications, appointment-related messages, or other information related to your interaction with us.

8. Message Frequency

Message frequency will vary depending on your interaction with us. We only send messages that are relevant to your inquiry or ongoing communication.

9. Message & Data Rates

Message and data rates may apply based on your mobile carrier and plan. Sidecar Concierge, LLC is not responsible for any charges incurred from receiving SMS messages.

10. Opt-Out & Withdrawal of Consent

You may opt out of communications at any time.

To opt out, you may:

• Reply STOP to any SMS/text message

• Send us an email stating that you wish to opt out

• Send us a text message stating that you wish to opt out

• Call us and verbally request to opt out

Once you opt out, we will stop contacting you through the method(s) you specified, except as required by law. You may re-consent at any time.

11. Help & Support

For assistance, you may:

• Reply HELP to any text message

• Contact us directly at:

Email: info@sidecarconcierge.com

Phone: (574) 230-8226

12. Data Security

We take reasonable administrative and technical measures to protect the information you share with us from unauthorized access, disclosure, or misuse.

13. Supported Carriers

Our SMS messages are supported by major U.S. mobile carriers; however, delivery is subject to carrier availability and network conditions. We are not responsible for delayed or undelivered messages.

14. Updates to This Policy

We may update this Privacy Policy and SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Us

If you have questions about this policy or your personal data, please contact us:

Sidecar Concierge, LLC

Email: info@sidecarconcierge.com

Phone: (574) 230-8226

Website: https://sidecarconcierge.com